Warranty
With every purchase of a Timeless Moissanite® over 0.45ct, you will receive a Digital Certificate of Authenticity & Limited Lifetime Warranty via email.
The Timeless Moissanite® Limited Lifetime Warranty guarantees your Moissanite' s optical properties for as long as you own it. These optical properties are:
The Timeless Moissanite® Limited Lifetime Warranty guarantees your Moissanite' s optical properties for as long as you own it. These optical properties are:
- colour
- clarity
- luster
- fire
- brilliance
Timeless Moissanite® will cover limited damage resulting in chipping, scratching or abrasions from normal wear and tear (at a minimal handling fee plus shipping) following an inspection by our in-house gemologist. On assessment, Timeless Moissanite™ will determine whether or not to repair or replace the gemstone.
Please note that Limited Lifetime Warranty is subject to the following terms and conditions:
- The Timeless Moissanite® warranty is non-transferable and only applies to the original purchaser.
- The Timeless Moissanite® warranty covers changes to the optical properties (colour, clarity, fire and brilliance) of the gemstone.
- The Timeless Moissanite® warranty does not cover damage as the result of abuse or misuse of your gemstone.
- The Timeless Moissanite® warranty does not cover theft or loss of the stone.
- Any alterations or treatments to the Timeless Moissanite® by a third party will void the warranty.