Proudly brought to you by Touchstone Gems

Shipping Policy

Touchstone Gems and Timeless Moissanite® use The Courier Guy for fast, economical and reliable delivery of your gemstones.

We currently only ship within South Africa. Please contact us should you live outside RSA for a quotation.

All parcels are shipped using a waybill system, allowing 24/7 online tracking for peace of mind.

We also insure all of our parcels until POD has been received.

Availability
All orders will be shipped within 24 hours of receipt of order or once your payment has cleared and reflects in our bank account.

Damaged Packages
Please refuse delivery of damaged or opened packages. Insurance is null & void if you accept a damaged package.