Proudly brought to you by Touchstone Gems

Shipping Policy

Touchstone Gems and Timeless Moissanite™ use RAM Hand to Hand Couriers for fast, economical and reliable delivery of your gemstones.

WE ONLY SHIP TO DESTINATIONS IN SOUTH AFRICA.  Please contact us should you live outside RSA for a quotation.

All parcels are shipped using a waybill system, allowing tracking for peace of mind.

We also insure each and every parcel until POD has been received.

All gemstones that are in stock will be shipped within 24 hours once payment has been received and cleared into our bank account. 

Damaged Packages
Please refuse delivery of damaged or opened packages. Insurance is null & void if you accept a damaged package.