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FAQ's

Is Moissanite as good as a diamond?
    Moissanite has properties very close to diamonds. Moissanite scores 9.25/10 on the Mohs Scale of Hardness. That makes it the hardest gemstone used in jewellery next to diamonds (which is a 10/10). Sparkle wise, moissanite has an even higher refractive index than diamonds, so it's even sparklier than a diamond.  Moissanite is more durable than diamonds.
    Will Moissanite scratch easily?
      It is very rare that a moissanite ring or wedding band will encounter physical contact with a harder substance. The only harder substance is a diamond, so chances are that if your moissanite gets scratched, it came into contact with a diamond.
      Thus moissanite stones are extremely scratch resistant. This makes moissanite a very good gemstone for engagement rings.
      Will Moissanite change colour?
        Moissanite is an extremely stable gemstone, and as such, it is impossible for the colour to change with time, just as it impossible for a diamond to change colour with time. The only way the perceived colour can be impacted is if the stone gets dirty.  Your moissanite is guaranteed to stay the same colour forever.
        Is Moissanite colour graded on the diamond colour grading scale
          While certified diamonds are graded on colour and can be compared with one another, moissanite gemstones are not graded on colour.  We use diamond colour grading as a reference only.  All Timeless Moissanite™ are in the white/colourless range unless specified.
          Are Moissanite hand or machine cut?
            Moissanite gemstones are produced within exact specifications and carefully hand faceted by a skilled diamond gemstone cutters.  Cut to high quality standards, Moissanite’s unique cut proportions maximize the gemstones brilliance and enhance it’s exceptional fire.
            Is Moissanite a natural gemstone?
              Although moissanite can be found naturally in very small quantities, moissanite is grown in a laboratory and therefore has a man-made origin.
              My Moissanite looks yellow,brown,green or grey, why?
                Moissanite is not colourless and although  it is sold as 'white' and comparable to the DEF diamond colour range, many feel that its colour is similar to a GIA-certified I-K-colour diamond. As with diamonds, the smaller the moissanite, the more colourless it will look. Additionally, under certain lighting, moissanite may project a yellow, grey or green hues.
                Is Moissanite heat tolerant?
                  Moissanite gemstones are extraordinarly heat resistant, even moreso than a diamond. Jewellers however, do need to take precautions and use best practice when re-tipping and working with moissanite.  When you repair or re-tip jewellery, the heating process causes moissanite to temporarily change colour.  The stone will initially turn yellow and then red in colour. When cooled slowly it will return to its original colour.  
                  Is a one carat Moissanite the same size as a diamond?
                    No.  Moissanite is about 15 - 18% lighter than diamonds. Therefore, 6.5mm round diamond weighs 1.0 carat, and a 6.5mm moissanite weighs approxmitaely 0.85 carat.
                    The two stones would be the same actual size: 6.5mm in diameter even though the carat weights are different.
                    How do you clean Moissanite?
                      One of the best ways to clean moissanite jewellery is to simply use a mild soap with warm water and either a soft cloth or toothbrush. Place the moissanite in the soapy solution, then gently brush the stone.  Rinse and dry with a soft cloth.
                      Does my Moissanite come with a warranty or guarantee?
                        Yes.  All Timeless Moissanite™ are sold with a Limited lifetime warranty and certificate of authenticity.  Please refer to the warranty section of the website.
                        I am in the Trade, do I qualify for discount on purchases?
                          Yes, please email us for your Trade Discount Code to use on checkout.